Team Assist Added Benefits

Team Assist Plan (TAP), as provided by AIG Assist
The Team Assist Plan is designed by CISI in conjunction with the Assistance Company to provide travelers with a worldwide, 24-hour emergency telephone assistance service. Multilingual help and advice may be furnished for the Insured in the event of any emergency during the term of coverage. The Team Assist Plan complements the insurance benefits provided by The Insurance Company of the State of Pennsylvania. The Assistance Company will be AIG Assist.

Emergency Medical Evacuation/Repatriation
The Company shall pay benefits for Covered Expenses incurred up to the maximum stated in the Schedule of Benefits, if any Injury or covered Illness commencing during the Period of Coverage results in the Medically Necessary Emergency Medical Evacuation or Repatriation of the Insured Person. The decision for an Emergency Medical Evacuation or Repatriation must be ordered by the Company’s appointed Assistance Company in consultation with the Insured Person’s local attending Physician.

Emergency Medical Evacuation or Repatriation means:

a) the Insured Person’s medical condition warrants immediate transportation from the place where the Insured Person is located (due to inadequate medical facilities) to the nearest adequate medical facility where medical treatment can be obtained; or

b) after being treated at a local medical facility, the Insured Person’s medical condition warrants transportation with a qualified medical attendant to his/her Home Country to obtain further medical treatment or to recover; or

c) both a) and b) above.

Covered Expenses are for Emergency Medical Evacuation/Repatriation, for transportation, medical services and medical supplies necessarily incurred in connection with Emergency Medical Evacuation or Repatriation of the Insured Person.

Return of Mortal Remains or Cremation
The Company will pay the reasonable Covered Expenses incurred up to the maximum as stated in the Schedule of Benefits, Return of Mortal Remains, to return the Insured Person’s remains to his/her then current Home Country, if he or she dies.

Covered Expenses include, but are not limited to, expenses for embalming, cremation, a minimally necessary container appropriate for transportation, shipping costs and the necessary government authorizations.

All Covered Expenses in connection with a Return of Mortal Remains must be pre-approved and arranged by an Assistance Company representative appointed by the Company.

Security Evacuation (Basic)
Coverage (up to $100,000) is provided for security evacuations for specific Occurrences. To view the covered Occurrences and to download a detailed PDF of this brochure, please go to the following web page:
http://www.culturalinsurance.com/cisi_forms.asp.

AIG Assist offers these services:

Medical assistance
Medical referral, medical monitoring, prescription drug replacement/shipment, emergency message transmittal, coverage verification/payment assistance for medical expenses

Travel assistance
Assistance in obtaining emergency cash, traveler’s check replacement assistance, lost/delayed luggage tracing, replacement of lost or stolen airline ticket

Technical assistance
Credit card/passport/important document replacement, locating legal services, assistance in posting bond/bail, worldwide inoculation information

Right of subrogation
To the extent the Company pays for a loss suffered by an Insured, the Company will take over the rights and remedies the Insured had relating to the loss. This is known as subrogation. The Insured must help the Company to preserve its rights against those responsible for the loss. This may involve signing any papers and taking any other steps the Company may reasonably require. If the Company takes over an Insured’s rights, the Insured must sign an appropriate subrogation form supplied by the Company.

AIFS Semester and Six- to Ten-Week Program Participants:
If you require AIG Assist, your ID number is GLB 9111599 Partnership Programs-AIFS. In the U.S., call (800) 472-0906. Worldwide, outside the U.S., call collect (713) 267-2525.

AIFS Short Term and Summer Program Participants:
If you require AIG Assist, your ID number is GLB 9112798 Partnership Programs-AIFS. In the U.S., call (800) 472-0906. Worldwide, outside the U.S., call collect (713) 267-2525.

If you have any questions concerning your coverage, call CISI at 203-399-5130 or e-mail cwasil@culturalinsurance.com

Go to Short-Term and Summer Policy | Semester and Six- to Ten-Week Policy

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