How to File a Medical Claim

• Ask for a claim form from the AIFS staff on your overseas campus.
• A physician must sign this claim form.
• Attach originals of all bills and/or receipts for amounts being claimed. No refunds are made for expenses not accompanied by bills or receipts.
• Submit claims via AIFS program office abroad to: Cultural Insurance Services International (CISI), River Plaza, 9 West Broad Street, Stamford, CT 06902-3788.
• Retain a copy for your files.
• If reimbursement of an expense is approved, it will be to the service provider unless the receipt or bill is noted as having been paid by you.

If you have any questions concerning your coverage, please call CISI at (203) 399-5130 or email cwasil@culturalinsurance.com.

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